Frequently Asked Questions FAQ Home View Questions by Category: Gutter Helmet Performance and Maintenance Sunsetter Awnings Most Popular Questions: I have had my system installed for a couple of weeks now. Why does my Gutter Helmet System overflow in some areas? Which SunSetter model is right for me? How does Gutter Helmet work? Why do I have excessive water spilling over on my Gutter Helmet System when it first starts to rain? How long have you been in business? Is the motor included or do I have to purchase it separately ? Can I pay for my awning over time, in installments? Is the awning fabric easy to clean? Do I have to take down my awning and store it over the winter? How do your manually operated Model 900XT and 1000XT open and close? Most Recent Questions: How long have you been in business? Can I pay for my awning over time, in installments? How do your manually operated Model 900XT and 1000XT open and close? What do I do if I lose my electricity? How can I close the Motorized awning? Is the motor included or do I have to purchase it separately ? Will I need to hire an electrician to wire the Motorized SunSetter? Can a SunSetter help keep the inside of my home cooler? Is the awning fabric easy to clean? It looks as though the support arm of the Model 900XT or 1000XT awning might block the stairs to my deck when the arm is angled back against the house. Can this be solved? Do I have to take down my awning and store it over the winter?